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The five hidden traps in decision making – and how you can avoid them

Being a strategic leader isn’t easy. Every day you’re faced with multiple decisions, knowing that a single mistake can damage both your company’s fortunes and your own. These choices can also have a serious impact on team morale, with studies showing that poor managerial decision making is the number one reason for employees handing in their notice. Meanwhile, scientific research has revealed several psychological traps hardwired into our brains can affect the decisions we make. So let’s look at these pitfalls and how you can avoid them. 1. Sticking with the status quo and the fear of upsetting the balance People inherently fear change. Either consciously or subconsciously, we don’t want to upset a perceived balance in business or life. [...]

By |September 6, 2018|Categories: Entrepreneurship, Leadership, Training|0 Comments

ROI on your mind? It’s time to rethink employee performance management

Employees have the power to make or break a business: successful ventures are underpinned by the blood, sweat, and tears of talent. What’s more, when a work environment doesn’t inspire people to act and it doesn’t promote the personal and professional development of individuals and teams, it can seriously undermine your growth and profitability. A performance management system that fails to tap into the potential each individual brings to the table can be a costly setback for your entire business. Sparking engagement, creativity, and productivity in your staff can be tricky though – it takes real strategic direction and great managers. This is challenging since employee performance management (EPM) is often viewed as an administrative chore by most managers: it’s [...]

By |October 12, 2017|Categories: Customer Service, Staffing, Training|0 Comments

Transform good into great – creating value through your people can drive profits by 30%

According to business analytics firm Gallup, just 13% of employees are engaged in their workplace. That’s based on a worldwide survey, which covers 1.2 million employees. It’s a worryingly low number, but what is management’s role here? Well, we all know that management has an impact on employee engagement, but Gallup’s research shows that it accounts for 70% of the variance between engaged and non-engaged staff. So the question is, how can you combine management techniques and learning and development opportunities for your people to bridge this gap and ensure that you are creating a happy, motivated and, above all, productive workforce? The answer lies in the way you develop your employees. A new approach to developing your people Many [...]

By |September 12, 2017|Categories: Staffing, Training|0 Comments

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